UNITED NATIONS
Effective Communication for National Trade Facilitation Committees
A practical course that enables NTFC members to design, implement, and monitor communication strategies that support trade facilitation reforms.
Communicate clearly | Strategic storytelling | Practical tools | Real impact
What participants will achieve
Develop a comprehensive communication strategy
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Prepare a detailed annual communication plan
Design and implement change management activities
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Monitor and track communication actions through the Reform Tracker
Produce tailored communication products
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Strengthen public speaking and presentation skills
Duration & language
The course is delivered either in person or online and can be conducted in different languages
Interactive sessions
Participate in hands on sessions combining short inputs, group work, and practical exercises
Peer exchange
Exchange experiences and learn from peers facing similar communication challenges across institutions
Certificate
Participants receive a certificate of completion upon successful participation
What participants say about the course
#is flexible | #is interesting | #is practical
It was a very good course that exposed me to practical techniques to strengthen my communication skills with both internal and external stakeholders. I found it particularly interesting to learn about the forgetting curve and the methods that help capture the audience’s attention and ensure key messages are remembered.
Lydia Dariah
Overall, the course was an eye-opener for me. It highlighted aspects of presentations that I was not previously aware could undermine their effectiveness, and it has made me much more conscious of these issues. In addition, my confidence has increased thanks to the lessons and by watching recordings of other participants’ presentations.
Elvin Joseph S. NASILELE
This course was very helpful. It gave me valuable insight into how to address some of the daily challenges I face, and it also highlighted common mistakes we often make as presenters.
Mokakata Mphane


